Returns & Exchanges
At PIEZO, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your device isn't meeting your technical standards, we offer a streamlined return process to ensure your setup remains optimal.
Initiate Request
Log into your PIEZO account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Hardware
Place the electronic device in its original packaging including all cables, manuals, and protective inserts to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection
Our technicians will inspect the returned hardware within 3-5 business days of arrival, after which your refund or exchange will be processed immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing